Incident amp CI Specialist

Profile

Texas, United States of America

Job Family Group:

Finance

Worker Type:

Regular

Posting Start Date:

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

What is the role

The Incidents & Continuous Improvement Specialist Compliance Regulatory Reporting is a member of the Compliance Regulatory reporting Team (“RRT”) reporting to the Manager Compliance Regulatory Reporting (“Manager RRT”).

The RRT is responsible for the execution of Dodd-Frank and National Futures Association (“NFA”) reporting requirements, ensuring that Shell Trading and Supply (“T&S”) and its regulated businesses satisfy their regulatory reporting obligations.

The Incidents & Continuous Improvement Lead is responsible for managing and further improving a robust incidents management and escalation process for the RRT. These processes are to be in line with the Compliance Conduct and Ethics (“CCE”) Team’s (former ‘Trading Incident Assessment Team) established compliance incident management protocols as well as governing regulatory agencies (Commodity Futures Trading Commission (“CFTC”) and National Futures Association (“NFA”) as needed.

The continuous improvement responsibilities of the Incidents & Continuous Improvement Lead also include managing the IT enhancements for the RRT. This will involve close interface and coordination with IT stakeholders, RRT focals, business lines focals, supporting functions Business Application Owners (“BAO”) and project managers to track and manage the changes.

The responsibility of the Incidents & Continuous Improvement Lead further extents to managing and further improving the RRT SME learning and development programme to enable a clear development pathway across technical regulatory knowledge, regulatory reporting skillsets, and personal development.

Responsibilities:

The Incidents & Continuous Improvement Lead is responsible for:

Incidents

Manage the RRT incident management and escalation process.

Liaising with the T&S CCE team to embed and further enhance a robust incidents management process and escalation process for the RRT, in line with existing compliance incident management protocols and applicable regulatory requirements.

Supporting with the compilation of comprehensive assessments and appropriate triage of compliance related incidents as it relates to RRT processes.

As required, support the management of compliance incidents working collaboratively with members of the RRT, CCE, T&S compliance, and other lines of business to mitigate risk and remediate incidents effectively.

Work closely with other compliance SMEs, such as Compliance Regulation team, and business stakeholder to gather their inputs on technical and SME matters as well fit for purpose character.

Continuous Improvement IT

Managing the ongoing IT enhancements and ongoing remediation of RRT system issues (BAU and/or Project based)

Interfacing with relevant stakeholders across T&S as required for timely implementation of resolutions and working with RRT Process & Controls Specialist and other RRT members to ensure solutions are sustainable in the long-term. Key stakeholders are IT, RRT business focals, business lines focals, supporting functions Business Application Owners (“BAO”) and project managers.

Synthesise complex and diverse information, collect and research data, use statistics and trend analysis, intuition, and experience to implement strategic fixes and eliminate reporting problems at inception.

Continuous Improvement Training

Manage the RRT learning and development programme, including a robust, evergreen RRT onboarding checklist for new recruits and ongoing development programme.

Work with RRT members and other SMEs to developing new trainings across technical regulatory knowledge, regulatory reporting skillsets, and new processes.

Tracking and monitoring training completions to ensure that RRT members are sufficiently trained to deliver on their BAU operations.

Maintaining the full library of RRT-specific trainings, ensuring updates and enhancements are implemented in response to regulatory, technology, and process changes, including where feedback on training improvements has been provided.

Soliciting feedback from the RRT on potential improvements to the training materials.

Maintaining a continuous improvement approach by ensuring that learnings from trading incidents or otherwise are assessed and implemented into the training materials.

Requirements:

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer

Bachelor's degree from an accredited university (or equivalent work experience).

3 or more years of relevant experience

Significant experience of developing and implementing SME training programmes in a regulatory reporting and/or compliance/risk environment, preferably within an energy and commodities derivatives environment.

Significant experience of implementing and managing incidents management and escalation processes within a regulatory compliance/risk environment.

Experience of regulatory reporting / compliance / business risk and controls roles in consulting, financial services, trading organisations, and regulators.

Experience in risk management systems (e.g. Nucleus, Open Link, Endur) with proficiency in Qlik as well as one or more of Access, Spotfire, Business Objects, SQL, Excel Macros, and TradeVault preferred.

Understanding of regulatory reporting requirements and processes.

Understanding of Dodd-Frank reporting regulations, compliance requirements, and expectations.

Understanding of one or more segments of the T&S businesses (including Crude, Products, Energy, LNG, Shipping, Operations, and Supply)

Understanding of trading instruments, trading strategies, and risk concepts.

Excellent interpersonal and relationship building skills, including the ability to manage a global, diverse, and senior stakeholder group across T&S businesses and functions.

Excellent communication skills and virtual management of interfaces.

Desire to dig into detail, learn new things, and contribute as equal partner at table with business is essential.

Exceptional collaboration and communication skills.

Credible and persuasive in ensuring the needs of the business are fully understood.

Demonstrated ability to navigate complex and dynamic environments.

Compliance is a foundation of the way in which T&S does business and therefore integrity is one of the fundamental values that we are seeking as part of the Compliance leadership team. We believe integrity is the hallmark of a person who demonstrates sound moral and ethical principles during their work. Integrity is the foundation on which coworkers build relationships, trust, and effective interpersonal relationships. It is essential that the successful candidate will be able to give clear examples of integrity as one of their core values.

Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity, and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork, and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

Shell .
Website : https://www.shell.com